Our philosophy

Since 2002, we have applied our design-led expertise to construction and refurbishment projects throughout London, working within high-end commercial galleries and residential properties. No matter the scope of your project, we will apply the same attention to detail, passion for problem-solving, and client-centric approach.

Our background

Our founder, Henry Shiffner, set up Charles Alexander Ltd after working for a set building company and then an interior designer. This experience gave him the opportunity to apply his practical skills within design-conscious settings.

He then trained and worked as a carpenter for a decade, developing the meticulous and personable approach that our reputation is now based on. Henry’s passion for design and improving the built environment both aesthetically and sustainably has led our commitment to consistently curating stunning results.

Sustainability

How much does that material cost? Where does it come from? Is there a better option? These are some of the questions posed by thinking sustainably. We will encourage you to consider the environmental impact of your build and will help you make green choices. Our sustainable construction practices don’t compromise on quality.

Creativity

Working collaboratively with you to assemble the right design team, we will develop your project creatively, finding opportunities to solve problems, add value, and exceed expectations. The tradesmen and artisans within our network have the design knowledge and practical skills to complete projects to the highest standard.

Transparency

Our experience keeps us grounded and our integrity is core to our business. We are completely transparent with our clients as their projects evolve, informing them of cost and programme changes. Our open book, cost plus process uses technology to accurately monitor project finances, allowing clients to precisely track how their budget is used.

Communication

With a direct line to our management team at all times, you can depend on us to answer any questions and implement any amendments. Our proactive approach to communication ensures that projects run smoothly, no matter the complexity of their requirements or the size of the team involved.

Reputation

We have long-standing relationships with our residential and commercial clients, who know they can rely on us when they need support. The majority of our work has been won from recommendations from our client base, and these clients return to us time and time again for their future building requirements.